SoftphoneEmoji telephone

A VoIP calling service designed to be used as a white label.

Website & App

Round effect
Context

Revamping and modernisation of the service with UX work and a new UI.

Softphone is a service that allows its users to make professional phone calls from an application, integrating advanced telephony-related features. It is sold as a white label to companies.

Softphone's interface had never been designed by a UX Designer before, and needed to be improved in terms of user experience and identity. My job was to accompany my client in the formulation of his problems, and to propose a concrete solution.

Old Softphone interface
Old interface
Wireframe
Wireframe
Softphone home
Softphone settings
Softphone login
Softphone
Softphone history
Softphone call
Softphone transfert
Softphone profile
Softphone login

To make my work accessible to Softphone developers, I have created several informative slides to facilitate their development. Here are 2 examples.

Colors
Buttons
Account

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